"Appliances to the countryside" urgent break the bottleneck service - bringing home appliances, service bottlenecks - Network Appliance Industry-hc360 HC

China Suppliers




TCL

TV
stretch film dispenser

Service
plastic crate

Both rural areas and products to rural areas
folding crate



It is understood that the successful companies in various TV, TCL, whether

Sell

Network, service network, or logistics and distribution network, coverage is ahead of peers.



Service support products countryside countryside



TCL Group Senior Vice President, TCL Group "

Bringing home appliances

"The total project leader Wang Kangping introduced, in order to allow rural consumers to enjoy more convenient and rapid service, in addition to agents and building through its own service system approach, TCL set up the most sound and highest level of service service team, the positive cash "appliances to the countryside" pledge.



First purchased by the TCL 200 service vehicles for the national service network, hardware upgrades, including the rural market, a "fixed time touring the countryside

Service

Activities ", for the rural consumer home delivery services, so that TCL in the" home appliances to the countryside "to achieve" products have to go under, the service come. "



As a leader in color television companies, TCL TV products in the rural areas to actively promote the occasion, also perfect with its own service network, service quality is high, open and transparent charges and other advantages, strive to promote quality services to rural areas, as rural consumers with quality products of international energy-saving TVs, it also provides a more intimate and thoughtful services.



Promote local employment service to rural areas



Reporter was informed that the service initiative on rural areas, TCL In addition to investment funds, also after-sales service team aspects of the expansion. It is understood that, in order to better meet the service needs of rural consumers, TCL local recruit a certain skill level of maintenance service personnel training, assessment services by the countryside and directly into the ranks of TCL, TCL service measures to increase the floor and implementation.



TCL responsible person, the reason why some of the local recruiting skilled workers, on the one hand is really a need to increase manpower services to rural areas, enrich staff; the other hand, because skilled workers are local people, who not only Mandarin but also understands dialect, to a good number of rural consumers with local communication, the services are more intimate, real Romans.



Earlier, TCL took the lead in the national call center to provide users with a variety of dialects 4008-123456 answering service, the recruitment of skilled workers to enrich the local service team, is a more practical, more intimate continuity. Kang-Ping Wang Description: "More importantly, can have a certain number of skills of local rural youth the opportunity to solve some local employment, enhancing" home appliances to the countryside "social effectiveness."



TCL ace services more intimate



TCL Multimedia service sector relevant person in charge said, TCL all "appliances to the countryside"

Flat Panel TV

Will enjoy the TCL provides a "machine warranty 1 year, 3 years warranty screen" service, higher than the existing Association standards. Meanwhile, the rural market, both far and near as long as

Warranty

Within the TCL are available free onsite engineer service initiatives.



To ensure rural consumers enjoy the first time, efficient and convenient service TCL, TCL early in the service network, service, service system, and building a lot of money and technology, hardware and software upgrade . It is understood, TCL has 28 branches nationwide service centers, 169 management department, service department, directly under the existing 1083 service engineers, 4350 special service network, 12 492 network service engineers. Among them, the county district TCL after-sales service network coverage reached 100%, maintenance of network coverage of rural areas exceeded 56.7%.