Gome improve service takes the structures "Rainbow" bridge - the country the United States, channels, chain - HC Network Appliance Industry

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vocal smoke detector

 
lifesaver smoke detector

Rainbow is a beautiful image of the behalf of the people in mind, fun colors and elegant shapes, are all fascinated people admired. Price killer known as known as
cigarette smoke detector

States United States

Electrical giving it new meaning, that is the country America's "Rainbow" services, is committed to Excellent Quality, businesses and consumers, manufacturers and consumers the perfect bridge.



enhance the "Rainbow" service



General manager of Gome Beijing branch, said Wang Huiwen, the rainbow represents all the good things and new things started, the national service system of the United States named its "Rainbow Service" is a new interpretation to the consumers of the service model and concept.



It is understood that, "Rainbow Service" is the country the United States summed up the previous service experience, integrated appliance manufacturer launched the service resources, including before, during and after the full range of

Appliance Service

Brand. The seven-color rainbow on behalf of the service work in the seven 100% commitment to the implementation of advisory services to 100%, customer complaint response rate of 100%% pass rate 100% installation, maintenance, 100% pass rate, 100% complete profile , home services in place 100%, 100% on time service.



Specific content, "Rainbow" service based on three core brand values is divided into three series: green "worry-free" service??? Shopping worry-free, worry-free complaints, maintenance (looking back) worry, the price worry-free, so that consumers buy peace of mind; red "personality" service??? membership, commitment to service speed, free home design, remote shopping, TM, online shop, so that consumers buy the Heart; blue " family "service??? family desk," three-meter three times, "services, computer services and training 10 free,

Air conditioning

Free service, fever theater installation services, so that consumers buy comfortable.



51 service no complaints



Inventory just past Golden Week, so Wang Huiwen am pleased that, throughout the 51 period, the country received a U.S. almost no complaints about the quality of service.



Customer Service Department a letter from the head of readily show that this is an air conditioner in the country purchased U.S. customers to write to the: "As usual busy no time to clean up, in the States United States two days ago bought a air conditioning, installed two very good technical work to install. loaded to half of the rain, they no umbrella, I take an umbrella to them, they say this work is not convenient to continue to rain installed. installed, see I on the other side of the machine is dirty, that way, help me clean up, I was very moved and went away, leaving them to drink glasses, they politely refused ... ... "



Wang Huiwen introduction, the recent U.S. launch of a major national initiative is the zero interest rate mortgage home appliance product consumption, which means zero down payment, zero interest, zero security. Single items cardholder spending 3,000 yuan (inclusive) or more, you can go through the CITIC Bank's six (months) interest-free installment payments; over 6,000 yuan (or more), it can handle 12 ( months) interest-free installment payments. Customers only need to swipe at the scene, signature can be consumer goods purchased after-sales service and general way without any difference. No need to fill in a form such consumption, no security, no interest, changed the traditional formalities installment complex, forms numerous long cycle defects.



carefully prepare Telecommunication Day



In line with the 37th World Telecommunication Day theme of "action, Creating an Equitable Information Society", Gome introduced the topic, "refused to OEM products, to support independent research and development." Wang Huiwen said, "Do marketing costs to society", "GOME replacement center to protect the interests of consumers" activities will also be lively debut.



It is reported that U.S. sales in the country are all authentic authentic

Mobile

. Direct purchase by the headquarters, will shut out all the OEM machine. Directly with the vendors an additional direct marketing, direct supply and other partnerships, OEM mobile phone market to eliminate. In addition, the National Mall are all U.S. mobile phone spare machine service for mobile phone repair or exchange of the customer eliminates the pain does not spare machine.



Telecommunications Day event, "the United States replacement center of the country start, protection of consumer interests" activities will be started. In terms of products, will focus on promoting Motorola, Philips, Sony Ericsson, Capitel, Konka,

Association

And other well-known mobile phone brands. In addition, the country the United States will continue to extend the "Grand GSP," which is the highest joint venture brand fell 20%, the highest domestic brands fell 50%. The well-known brands with multiple attractive gift will contribute to the vast number of consumers, many of them are MP3, large capacity memory cards and other stylish products.